1. Who we are
Southend Sure Cleaning, 16 Belle Vue Place, Southend-on-Sea SS1 2RA, is the data controller for personal information collected through this website and in the course of providing our cleaning services. Contact: southendsurecleaning@gmail.com.
2. What we collect
We collect information you provide when you request a quote, book a service or contact us: your name, email address, phone number, property address and details of the services you require. Our website may also collect limited technical data (such as pages visited) via analytics cookies, where enabled.
3. How we use your data
- To respond to enquiries and provide quotations
- To schedule, deliver and invoice cleaning services
- To keep records required for our legitimate business interests
- With your consent, to send occasional service updates or offers
4. Legal basis
We process your data under UK GDPR on the basis of contract performance (delivering services you request), legitimate interests (running our business) and consent (marketing, analytics cookies).
5. Sharing your data
We never sell your data. We share it only with service providers who help us operate (for example email or website hosting providers), and only as necessary.
6. Retention
Enquiry and booking records are kept for up to 6 years for accounting and legal purposes, then securely deleted.
7. Your rights
You have the right to access, correct, delete or restrict processing of your personal data, and to object to processing or request portability. To exercise any right, email southendsurecleaning@gmail.com. You may also complain to the Information Commissioner's Office (ico.org.uk).
8. Cookies
Where analytics (such as Google Analytics) is enabled, cookies measure how visitors use the site. You can block cookies in your browser settings without affecting core site functionality.
Last updated: July 2026.